Refund Policy
At Cultelier, we value our customers and strive to provide the best possible experience with our products and services. Please take a moment to review our refund policy below.
1. Customer Satisfaction:
Your satisfaction is our top priority. We want you to be delighted with your purchase from Cultelier. If you have any questions or concerns about our products, please don't hesitate to reach out to our friendly customer support team at support@cultelier.com.
2. Final Sale:
All purchases made from Cultelier, including website templates and Canva templates, are considered final. We do not offer refunds or exchanges on any of our digital products. This policy helps us maintain affordable pricing and continue offering high-quality templates to our customers.
3. Product Previews:
We understand the importance of making informed decisions. That's why we provide detailed descriptions and previews of our products to give you a clear idea of what to expect before making a purchase. We encourage you to explore our product previews and reach out to us if you have any questions or need further assistance.
4. Unauthorized Use:
Our templates are designed for individual or single-entity use only. Redistribution, resale, or sharing of purchased templates, in part or in whole, is strictly prohibited. Cultelier reserves the right to take appropriate legal action against any unauthorized use, distribution, or reproduction of our products.
5. Thank You:
We want to express our gratitude for choosing Cultelier for your template needs. Your support allows us to continue creating and improving our products to better serve you and our community.
If you have any questions or require further clarification about our refund policy, please don't hesitate to contact us. We're here to help!
Thank you for being a valued member of the Cultelier family.